Reference

How lott4d Looks After Your Account Data

This page sets out what lott4d collects when you open an account, top up through Touch 'n Go eWallet, Boost or GrabPay, and move around the lobby — and what we do with that information.

Account dataPayment recordsCookie useVerification stepsData requests
lott4d How lott4d Looks After Your Account Data
HOW WE PROTECT IT

Account Security And Data Retention Practice

Protecting your account isn't a single setting — it's a handful of habits we apply across every login, deposit and support ticket. Payment history tied to Touch 'n Go eWallet, Boost or GrabPay sits alongside device records and cookie data, each handled a little differently depending on what it's used for and how long we actually need it.

Payment Data Handling

Transaction records tied to Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX transfers are kept only to confirm deposits, match withdrawals and support account checks — not shared for marketing.

Cookie Use

We use cookies to keep you logged in, remember your lobby preferences and recognise your device so you don't have to verify every session from scratch.

Account Access Controls

Your account is tied to your login credentials and the device you register; unusual sign-in attempts can trigger an extra verification step before access is allowed.

Requesting Changes

You can ask us to update, correct or remove personal details tied to your account by contacting our support team through the channel listed in your dashboard.

REACH OUR PRIVACY DESK

Where To Ask About Your Data

If something about your account data isn't clear, we'd rather you ask than guess. Below are the three channels we point players to when a privacy question comes up — from a quick live chat about a login notice to a formal request for a copy of your records.

Team online

Live Chat

Open live chat from your account dashboard and ask us directly about what data we hold on your profile, your payment history or your login activity.

Account Verification Support

If a withdrawal check or document upload raises a privacy question, our verification team can walk you through what's required and why we ask for it.

Data Request Channel

Write in through the contact form linked in your account settings if you want a copy of your data, a correction, or to close your account record.

Privacy Policy Questions Malaysia Players Ask

We collect your registration details, device information, and transaction records from payment methods like Touch 'n Go eWallet, Boost or GrabPay used on your account.

Payment records are used to confirm deposits and withdrawals; we don't pass your Touch 'n Go eWallet or GrabPay details to outside parties for marketing purposes.

Yes — contact our support channel through your account settings and we'll walk you through the data linked to your profile, subject to local law.

Transaction and verification records are kept for as long as needed to support account checks, dispute handling and any compliance requirement tied to your deposits and withdrawals.

Yes, cookies keep your session active, remember lobby preferences and help recognise your device so you're not re-verifying every time you open the site.

Reach out through the contact form in your account settings and ask for a correction or deletion; we'll confirm the request and next steps with you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.