What We Record And Why It Matters
When you open an account with us, we ask for basic registration details — your name, contact number and an email address — plus device and browser information each time you log in. Deposits and withdrawals processed through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or
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FPX create a transaction record on your account; we keep that record to confirm payments, match withdrawals to the right account holder and support any account check our verification team needs to run. We also log support chat conversations when you reach out, so our team
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can follow up on a question without asking you to repeat yourself. Cookies keep your session running and remember basic lobby preferences like your last-viewed game category. Whether you're logging in from Kuching or anywhere else in Malaysia, the same data handling rules apply to your
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account — we don't adjust what we collect based on location. We don't sell your personal or payment data to outside advertisers. Access to certain account details, and how long we can retain them, depends on local law and is available where local law permits. If
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a rule changes how we're required to handle a category of data, we update this page rather than quietly changing practice. Any document you upload for a withdrawal check is stored only for as long as the verification process and any related account dispute requires.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.